Mobility support for senior dogs, delivered to your door.
The Paw Support is an online shop for senior and mobility-limited dogs: orthopaedic beds, a car ramp and everyday mobility products, with plain-English guides to help you choose.
We're a new, online-only business operated by Website Prism Ltd. We start with a small range because we'd rather describe a few products accurately than list a large catalogue we can't stand behind. Where we're unsure about something we say so, and for anything medical we point you to your own vet.
Our guides explain how to choose between options, including when you don't need to buy anything from us. They are general information, not veterinary advice, and our editorial policy explains how they are written, sourced and corrected.
Named people, not a faceless store
The Paw Support is run by Website Prism Ltd. Decisions about what we sell, what we say about it and how we put things right when they go wrong are made by the two people below.
- Products: we only list a product once its details can be backed up, and we take it down if they can't.
- Reviews: a person reads every review before it goes live. We never write, buy or edit them.
- Problems: write to us and we reply within 1-2 working days. Your 30-day refund and your legal rights are on our Delivery & Returns page.
What you can expect from us
Plain descriptions
We list products against a specific mobility need and describe them as plainly as we can, including their limits.
Honest guidance
Our guides aim to answer the question you searched, with the trade-offs included.
We're not vets, and we say so
We'll help you understand your options. For anything that sounds like a medical concern, please speak to your own vet first.
Business details and how orders work
The Paw Support is a trading name of Website Prism Ltd, a company registered in England & Wales (company number 17462217). Registered office: Office 21148, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom.
We're an online-only shop and we don't hold stock ourselves. When you order, we place the order with our supplier, and it's dispatched to you from their UK warehouse by tracked courier. We'll email you when it's being processed and again with your tracking details.
You can pay by UK bank transfer. Delivery times and costs are on our Delivery & Returns page. You can reach us at hello@thepawsupport.com or on WhatsApp at +44 7862 608099.
Contact and policies
Customer support
Delivery & returns
Privacy policy
Terms of service
New store, real reviews only
We're a new store, so product pages only show reviews that a person here has read and approved. We do not write, buy or edit reviews. Until real reviews come in, you'll see "No reviews yet" rather than made-up ratings.